Email Privacy Policy

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

Spam:

We do not use, nor do we condone the use of unsolicited bulk email. Validated complaints against any of our affiliates promoting our site, products and services on our behalf will result in cancellation of their account(s) and future ability to trade with us.

Please report any incidents of unsolicited email coming from, related to or mentioning PetFriendly.com.au domain for a prompt and personal response. All matters will be investigated and dealt with promptly, according to the Laws ‘at hand’. If you have a Spam violation to report, please contact our offices by phone, email, fax or postal mail. Details of all our contact details are available here.

Cookies:

Cookies are small bits of data that can be stored on a site visitor’s computer. PetFriendly.com.au uses cookies to link your visit to one of our affiliates, if applicable, to ensure appropriate commission tracking and payments are awarded. Cookies are also used to keep track of your shopping cart items. In this case information is stored only a few hours.

How we protect your privacy

Our site uses ‘registration for information’ forms for information requests and order forms for purchase requests. Contact details disclosed by you from all forms (including your name, email and street address and purchase records, etc.) is used to process and deliver orders and advertising information about your purchases or information for affiliates.

We use security measures to protect against the loss, misuse and alteration of data used by our system.

Your financial information is not collected by us as we use the PayPal payment system, (which is owned and operated by Ebay) so you can shop in secure comfort without ever providing your financial records to us.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How can you stop receiving email from us?

We offer free e-newsletters, reports, downloads and gifts that include tips, hints and secrets for solutions and to help you with your life with your pet/s. We also offer a monthly e-newsletter that includes new releases and registrations and special offers from Pet Friendly.com.au

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.

At any time you require assistance with this, please contact us by phone, email, fax or regular mail. Our contact details are available here.

Security:

Our site and all other sites associated with PetFriendly.com.au has extensive security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are processed via a secure server called PayPal. We log in daily to retrieve your orders safely and securely.

This site does contain links to other sites. PetFriendly.com.au is not responsible for the privacy practices or the content of other such Websites, including affiliated web sites.

Contacting Our Web Site:

If you have any questions about this statement, the practices of this site, or your dealings with this Pet Friendly.com.au, click here.
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